Reference

How abc89 Handles Your Personal Information

This privacy policy explains exactly what data abc89 collects when you use your account, make deposits via bKash, Nagad or Rocket, and access our platform — and how we keep that data secure.

Account data protectedbKash, Nagad, Rocket wallet privacyNo third-party data salesBangladesh-region scopeYour rights, clearly explained

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What Information We Collect and Why

abc89 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with abc89, we collect the details you submit during registration — your name, contact number and email address. If you make a deposit or withdrawal through bKash, Nagad or Rocket, we record transaction references and wallet identifiers so we can match

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payments to your account accurately. We do not store your full mobile banking PIN or password at any point. We also collect device and session data — browser type, IP address, and session timestamps — to protect your account from unauthorised access and to keep the
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platform running smoothly across both mobile and desktop. Cookies track your session state so you stay logged in as you move between the lobby and your account wallet. We use this data to process your transactions, respond to account queries, and meet any obligations that apply
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under the laws of eligible regions. We do not sell your personal data to third parties. Where we share data with payment processors like bKash, Nagad or Rocket, that sharing is limited strictly to what those services need to complete your transaction. Availability of our services
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depends on your local law and the regions we currently support.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

We take a practical, layered approach to protecting your account data — from the moment you log in to the moment a bKash or Nagad transaction closes. Here is what that looks like in practice.

Account Security

Login sessions use OTP verification tied to your registered mobile number. If we detect an unrecognised device or location, your session is flagged and we may ask you to re-verify.

Cookie Use

We use session cookies to keep you logged in as you move through the lobby and your wallet. You can clear cookies through your browser settings, though this will end your current session.

Data Retention

We hold your account data for as long as your account is active and for a period after closure as required by applicable law in eligible regions. After that, data is deleted or anonymised.

Request and Correction

You can ask us to correct inaccurate registration details or request a summary of the personal data we hold at any time. Contact us via live chat or email to start that process.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request access to your personal data, ask us to correct something, or raise a concern about how we handle your information, our support team is here to help. You can reach us through live chat inside your account, by email, or through the help section on mobile — whichever works for you.

Live Chat Start a live chat session from inside your account on mobile or desktop. Our team can confirm what data we hold and walk you through a data request.

Email Support Send your privacy query or data access request to our support email. Include your registered mobile number so we can locate your account quickly.

Account Help Section The help section inside your abc89 account lists privacy options, including how to download your data summary or flag a data concern directly.

Common Questions About Your Privacy on abc89

These are the questions we hear most from people checking how their data is handled on abc89. Each answer is specific to how our platform works for accounts in Bangladesh and eligible regions.

We collect your name, mobile number, email address and the device details used at registration. Payment transaction references from bKash, Nagad or Rocket are also stored against your account.

We share only what bKash, Nagad or Rocket need to process your transaction — nothing more. We do not sell or pass wallet data to advertisers or unrelated third parties under any circumstances.

Start a live chat from inside your account or email our support team with your registered mobile number. We will confirm what data we hold and provide a summary upon your request.

Yes. Contact support to request deletion. We will remove your personal data once any legally required retention period has passed under the applicable rules for eligible regions.

OTP verification is required at login and when accessing your wallet. Unrecognised devices trigger an additional check. Session cookies expire after you close the browser or log out.

This policy applies to accounts in the regions abc89 currently serves. Access and eligibility depend on your local law. Check the help section or contact support if you are unsure about your region.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How abc89 Handles Your Personal Information

Data Handling, Cookies, Security and Retention

Account Security

Cookie Use

Data Retention

Request and Correction

How to Reach Us About Your Data

Common Questions About Your Privacy on abc89

01 What personal data does abc89 collect when I create an account?

02 Does abc89 share my bKash or Nagad wallet details with anyone?

03 How can I see what data abc89 holds about me?

04 Can I ask abc89 to delete my account data?

05 How does abc89 protect my account from unauthorised access?

06 Does this privacy policy apply if I access abc89 from Bangladesh?

Privacy Policy

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